Who We Are: DAKCS Software Systems is an industry leader in simplifying the process of accounts receivable management and collection software by creating innovative cloud and on-premise collection agency management software solutions. We specialize in accounts receivable management, collection management, predictive dialing/IVR, e-payment, client access, self-service and e-signature requirements with elegantly designed, configurable enterprise solutions.
Who we are looking for: We are currently looking for a full time Technical Specialist to join our team. This position requires problem-solving skills, working through a queue of questions and problems, and using new code, existing code, and an understanding of the system to resolve issues. We need someone who is customer service oriented and has a basic knowledge of software development and SQL.
In this role, you will:
What you need to be successful in this role: Must be able to read and write code. Must possess a willingness to learn. Must possess strong communication skills and effectively talk with customers and other employees about the software issues.
Additional things to help you be successful are:
What you will love about us:
Qualified applicants receive equal consideration. No question is asked for the purpose of excluding any applicant due to race, color, national origin, religion, age, sex, disability, or any other factor prohibited by law or regulation. DAKCS IS AN EQUAL OPPORTUNITY EMPLOYER. DAKCS participates in E-Verify. Through participation in the E-Verify program, DAKCS electronically verifies the employment eligibility and Social Security Number of all new hires. DAKCS also performs background checks as part of our recruiting process.
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